Settings

Location:  Settings  >  Alert Maintenance If you no longer have need for an alert, you can remove it from the system. Here’s how: Find the existing Alert in the table. Select the X icon. A warning window appears. Select Yes.

Location:  Settings  >  Alert Maintenance Before you add any alerts, be sure to have your Contact Devices established first. From the Alert Maintenance page, select Add Alert. Choose the Alert type. Select the Contact Device. Depending on the Alert type selected, you may have to choose a Detail Level. Options are: Ticket: Receive an alert for the Service Ticket. Location: Receive an alert for each

Here are the different alert types you can select in DTN TIMS: Minimum/Maximum Inventory Limit Missing Data Ticket or Data Validation Ticket – Creation Missing Data Ticket or Data Validation Ticket – Escalation Missing Data Ticket or Data Validation Ticket – Resolution Missing Data Ticket or Data Validation Ticket – Non Resolution Missing Data Ticket