Anytime you see a down arrow, it indicates a drop-down menu. Here’s a high level overview of each menu:

Name Definition
Dashboard Includes an overview of data received, data tickets generated, min/max limit alerts, and a summary of data reported for the current day.
BOL Recon
Configuration This tab allows you to view files and verifying the expected time for a document for a specific group. If no tickets are being generated, you can view the files to determine if the group is active, but not being monitored. Menus include:

  • Source Group Configuration: Creates and maintains pre-defined partner-based groups of terminals or pipelines that have similar attributes.

  • Terminal Source Configuration: Indicates that all terminal entries within a terminal group have a common source and contain the same terminal group parameters.

  • Pipeline Source Configuration: Identifies that all pipeline entries within a pipeline group have a common source and contain the same pipeline group parameters.
Support Tickets The Support Tickets tab allows you to access tickets from the last 30 days. There are two types of tickets you can access:

  • Missing Data tickets

  • Data Validation tickets
Management This tab allows you to view rules allocated to different terminals or pipelines to determine the reasons validation failures occurred. There are two types of rules:

  • Terminal Rules

  • Pipeline Rules
Reports Document Viewer allows you to view your XML documents before (input) and after (output) they were sent through DTN TIMS.
Settings Here are the following items you can complete in the Settings tab:

  • Preferences: View your preferences, change your time zone, and assign User Groups.

  • User Groups: Create and edit existing Use Groups you’ve already created.

  • Terminal Min Max Limits: Allows you to dictate your alert minimum and maximum limits.

If you click on your user name, you see Help, Contact Us, and Logout:

Category: FAQ